Terms of
Service
Please read these terms carefully before using Questivo. By using our platform, you agree to these terms.
1. Acceptance of Terms
By accessing or using Questivo ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform.
We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the updated Terms. We will notify you of material changes through in-app notifications or email.
2. Eligibility
You must be at least 13 years old to use Questivo. If you are under 18, you must have the consent of a parent or legal guardian.
By creating an account, you represent that you meet these eligibility requirements and that the information you provide is accurate and complete.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update your information as needed.
You may not create multiple accounts, share your account with others, or transfer your account to another person without our consent.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
4. Acceptable Use
You agree to use Questivo in a manner consistent with its intended purpose as a social exploration platform. You may not:
• Use the Platform for any illegal purpose or in violation of any applicable laws.
• Post content that is defamatory, obscene, threatening, harassing, or that infringes on the rights of others.
• Attempt to gain unauthorized access to the Platform, other user accounts, or our systems.
• Use automated tools, bots, or scrapers to access the Platform without our written permission.
• Interfere with or disrupt the Platform or its infrastructure.
• Impersonate another person or entity.
• Use the Platform to distribute spam, malware, or other harmful content.
• Manipulate or abuse the achievement, leaderboard, or quest completion systems.
5. User Content
You retain ownership of content you create and upload to Questivo, including quests, activities, photos, comments, and GPX tracks ("User Content").
By posting User Content, you grant Questivo a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your User Content in connection with operating and improving the Platform. This license ends when you delete your content or account.
You are responsible for your User Content and represent that you have the right to share it. We may remove User Content that violates these Terms or our community guidelines.
Content you set to "Public" may be visible to anyone, including non-registered users. Content set to other privacy levels is shared according to your settings.
6. Quests and Quest Objectives
Questivo provides tools for creating and participating in quests. Quest creators are responsible for the accuracy and safety of their quest content.
Questivo does not guarantee the safety, accessibility, or accuracy of any quest or quest objective. Users participate in quests at their own risk.
Always exercise caution when visiting real-world locations. Respect private property, follow local laws, and prioritize your personal safety.
We reserve the right to remove or modify quests that are unsafe, inaccurate, or that violate these Terms.
7. AI Assistant
The Questivo Agent is an AI-powered assistant that provides recommendations and information. AI responses are generated algorithmically and may not always be accurate.
The AI Assistant is provided "as is" and should not be relied upon as the sole source of information for safety-critical decisions such as navigation, weather conditions, or trail difficulty.
We implement rate limits on AI usage to ensure fair access for all users. These limits may change over time.
8. Intellectual Property
The Questivo platform, including its design, code, features, and branding, is owned by Questivo and protected by intellectual property laws.
You may not copy, modify, distribute, or create derivative works based on the Platform without our written permission.
The Questivo name, logo, and related marks are trademarks of Questivo. You may not use them without our prior written consent.
9. Disclaimers
Questivo is provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components.
We are not responsible for the actions of other users, the accuracy of user-generated content, or the safety of real-world locations referenced on the Platform.
Your use of the Platform is at your sole risk.
10. Limitation of Liability
To the maximum extent permitted by law, Questivo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
Our total liability for any claim arising from these Terms or your use of the Platform shall not exceed the amount you paid to Questivo in the 12 months preceding the claim, or $100, whichever is greater.
11. Termination
You may terminate your account at any time by contacting us. We will delete your account and associated data in accordance with our Privacy Policy.
We may suspend or terminate your account if you violate these Terms, engage in harmful behavior, or if we discontinue the Platform.
Upon termination, your right to use the Platform ceases immediately. Sections of these Terms that by their nature should survive termination will continue to apply.
12. Governing Law
These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
• Email: legal@questivo.com
• Contact Form: questivo.com/support/contact